Stuck tokens

[LStudio]

Hello @punker barbie.

We are Liberty_S studio. On July 31, we contacted support because tokens on several accounts were stuck and unavailable for transfer. We received the following response from support:
“There was an issue with the studio which has now been resolved.”
However, three days have passed since then, and the tokens are still stuck.

We also have not yet received the studio payment for the previous payout period, although previously these payments usually arrived during the first few days of the month.
Could you please confirm whether any delays are expected? Is it possible that there is still a system issue affecting our studio that requires a manual review?
We would appreciate it if you could check both the stuck token balances and the pending payment.

Thank you.

 

[SCRIPTA]

We are Liberty_S studio....

Finally, some honesty.

 

[punker barbie]

Hello @LStudio official support for Chaturbate can be reached at support@chaturbate. com. Please refer to support for assistance.

 

[LStudio]

Hello @LStudio official support for Chaturbate can be reached at support@chaturbate. com. Please refer to support for assistance.

As mentioned, we have already contacted Support. The issue is still unresolved: the tokens remain stuck and the studio payment is pending.

 

[cbhours]

Finally, some honesty.

What?

 

[SCRIPTA]

What?

Just nothing, I'd rather not get into some internet war games with any studios here.

 

[punker barbie]

As mentioned, we have already contacted Support. The issue is still unresolved: the tokens remain stuck and the studio payment is pending.

Kindly allow our support team sufficient time to review your issue. We appreciate your patience and will respond as soon as possible.

 

[LStudio]

Kindly allow our support team sufficient time to review your issue. We appreciate your patience and will respond as soon as possible.

Thank you. Could you please let us know approximately how long the review usually takes? Since multiple accounts are affected and our studio payment is also pending, we would appreciate any estimated timeframe.

 

[LStudio]

Kindly allow our support team sufficient time to review your issue. We appreciate your patience and will respond as soon as possible.

Any updates on this? Our studio payout is still pending, and our models are waiting for their payments. We would really appreciate an update.

 

[LStudio]

Kindly allow our support team sufficient time to review your issue. We appreciate your patience and will respond as soon as possible.

Support answered that now we should be receiving our payments as normal.
Could you please clarify what will happen with our payout for the previous payment period now. Will that payout be processed automatically within the next few days, or will it only be included with our next regular payout? If it will not be processed automatically now, should we request a Daily Payout to receive funds sooner?

 

[LStudio]

Kindly allow our support team sufficient time to review your issue. We appreciate your patience and will respond as soon as possible.

Quick update: Support has kindly offered to process our previous payout manually. We have replied confirming that we would like to proceed with the manual payout.


We haven’t received the payment yet, so could you please confirm whether Support received our latest reply requesting the manual payout?


Thank you again for your help.