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Support refuses to accept ID and general passport

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Feb 21, 2022
7
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Good day to this wonderful forum, as well as representatives of the industry.

There was a problem when untying the account from the studio profile. Support refuses to accept my ID, in particular asks for the 2nd form of ID. I have already sent the second party ID and even a civil (foreign) passport, but the support is adamant.
I don't know what to do anymore!
Help please.
Thank you all in advance, in particular I will be glad if @punker barbie takes care of the problem

Ticket number - 19168825
Account - mi young_7
 
Feb 24, 2022
27
3
1
Good day to this wonderful forum, as well as representatives of the industry.

There was a problem when untying the account from the studio profile. Support refuses to accept my ID, in particular asks for the 2nd form of ID. I have already sent the second party ID and even a civil (foreign) passport, but the support is adamant.
I don't know what to do anymore!
Help please.
Thank you all in advance, in particular I will be glad if @punker barbie takes care of the problem

Ticket number - 19168825
Account - mi young_7
tell me how you solved this
 
Upvote 0
Nov 29, 2021
30
7
6
Good day to this wonderful forum, as well as representatives of the industry.

There was a problem when untying the account from the studio profile. Support refuses to accept my ID, in particular asks for the 2nd form of ID. I have already sent the second party ID and even a civil (foreign) passport, but the support is adamant.
I don't know what to do anymore!
Help please.
Thank you all in advance, in particular I will be glad if @punker barbie takes care of the problem

Ticket number - 19168825
Account - mi young_7
is it a Venezuelan passport?
 
Upvote 0
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