Token refind

[maxii0000]

Hello, I wanted to buy 100 token but then I found in my account 4000, realized that I bought 300€ worth of token. So I dont know if I missclicked or seems like I read there was a bug about it. Anyway is it possible to get a refund please?
May I ask your for help please ? @punker barbie

 

[punker barbie]

I have confirmed that our Support team has contacted you.

 

[maxii0000]

I have confirmed that our Support team has contacted you.

Sorry but i'm afraid I dind't understand that message, does it mean that you will contact me via mail? Because I did not receive anything. Thank you for your support.