Unable to convert token to cash, frozen tokens

[Jessynelson]

Hi!

Can you help me to solve this problem @punker barbie ?

I wrote a post here last week ( wednesday )
I cannot convert tokens to cash from last wednesday, my tokens are still frozen. I wrote to the support 3 times, didn’t get any answer... I need my money as soon as possible. I can receive tokens but i cannot do nothing with them. So frustrating.
Account name: lovession

Thank you!

 

[Jessynelson]

@punker barbie ? Urgent!

 

[punker barbie]

Hello @Jessynelson Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.