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  1. T

    Last resort- support ignores me

    Hey everyone, This is my first post ever here. I would appreciate any help from you guys! I have been consistently ignored by Chaturbate support and really am looking to leave if this issue isn't taken care of because I'm at the end of my rope. I am just so desperate at this point...I don't...
    • tealchromatic
    • Thread
    • chaturbate chaturbate contact privates support tech help
    • Replies: 4
    • Forum: Chaturbate
  2. M

    Account ineligible

    Hi! Can anyone help me out here please, i just started up a chaturbate account and was on my first stream for only 10 minutes before i was suspended, it’s now saying below my age verification that i’m ineligible but after repeated attempts to submit more ID and them getting approved it is still...
    • misspinkypie
    • Thread
    • "person" ineligible to broadcast chaturabte support
    • Replies: 5
    • Forum: Chaturbate
  3. D

    Scamming girl in pvt reported, but without response

    Hello. Yesterday I had a private show with a girl who promised me full nudity in a private show but then twisted off from the promises and finally banned me. I reported this incident via Chaturbate support email. Last time when I had to deal with CB support, they answered after a few hours, but...
    • dzony321
    • Thread
    • chaturbate private scam support
    • Replies: 115
    • Forum: Chaturbate
  4. MaryCorner

    How to report a user on CB?

    Hello! I had a user earlier today asking me to meet in exchange for money in public chat. I said no, he said ok and then I proceeded to report the incidence. But there is no such option in the user's pop-up details, and the "Submit a request" doesn't work for some reason (just reloads the same...
    • MaryCorner
    • Thread
    • chaturbate report report member submit a request support
    • Replies: 3
    • Forum: Chaturbate
  5. B

    Lost Access To 2FA on CB

    I lost my 2FA with backup codes and sent a request to support@chaturbate.com asking for the procedure on how to disable 2FA. I created a Chaturbate affiliate account on 19/09/2022 and promoted the site for over a year, gaining some regular spenders. I have sent my transaction details via email...
    • brkuk
    • Thread
    • 2fa chaturabate support
    • Replies: 6
    • Forum: Chaturbate
  6. JaimiJames

    Account Warnings

    Hello, I experienced a third party ban on xmas with three consecutive warnings and then a ban messaging back to the email each time asking why and what to do not knowing that the hotel tv volume on level 1 was the reason. Day after xmas they said i was warned and gave it back. Since then tv off...
    • JaimiJames
    • Thread
    • #chaturbate ban camgirl help support warning
    • Replies: 0
    • Forum: Chaturbate
  7. andxx4

    Broadcast suspended / person ineligible.

    Hello @punker barbie hope you having a nice day, on Saturday I was doing c2c with a model when suddenly a friend of mine appeared on my cam by accident and I was suspended to broadcast. I actually verify her ID in order to be available to broadcast again but when I go to the broadcast...
    • andxx4
    • Thread
    • ban chaturbate support
    • Replies: 1
    • Forum: Chaturbate
  8. K

    "not eligible" on ID page / suspended

    Hi, there. My streaming was suspended about 5 minutes after I started my first stream. I thought it may have been due to my friend showing up on cam for a moment while helping with a tech issue so we went in and added him to the account. His information was approved and he now shows as age...
    • KynKitty
    • Thread
    • chaturbate help support suspended
    • Replies: 4
    • Forum: Chaturbate
  9. Jessynelson

    Unable to convert token to cash, frozen tokens

    Hi! Can you help me to solve this problem @punker barbie ? I wrote a post here last week ( wednesday ) I cannot convert tokens to cash from last wednesday, my tokens are still frozen. I wrote to the support 3 times, didn’t get any answer... I need my money as soon as possible. I can receive...
    • Jessynelson
    • Thread
    • @chaturbatesupport chatubate frozen tokens help not answer support unable to cashout
    • Replies: 2
    • Forum: Chaturbate
  10. L

    Unresolved Account Issue for Three Weeks

    Good night! I'm writing to you to let you know of a very serious issue with my account. I have been trying to resolve a problem with my account for more than three weeks by contacting support. n addition to being unable to cash out, my promo button has vanished. They react very slowly, and...
    • LorennAmeliy
    • Thread
    • cashout support supportchaturbate unable cashout unable to cashout unable to cashout problem unable to send tip
    • Replies: 5
    • Forum: Chaturbate
  11. L

    Camgirls with CPTSD

    Hello girls. I have complex ptsd and every time something triggers me I literally can't work and enter freeze mode. I would like to have a support online friend with cptsd and camgirl/cam boy.
  12. V

    Studio Account Banned

    Hey!! I am facing a pretty tough situation atm, the studio account has been banned out of nowhere. Nothing happened and out of the bloom the studio account (fancy_studio11) has been banned. Besides the fact that it happened at the very end of the period and there is some revenue frozen into...
    • VersaceFlair
    • Thread
    • ban banned help ban help chaturbate studio studio ban support supportchaturbate
    • Replies: 5
    • Forum: Chaturbate
  13. SexxxyTaylor

    Banned for 1 day turned into a whole week? Makes no sense, please help!?

    Yesterday, on Streamate I received a warning notice for "unacceptable behavior" which firstly, is very vague. I contacted support & they replied with a 1 day timeout. Of course I wanted to gain some clarity on what what was unacceptable about my behavior so I contacted support with a longer...
    • SexxxyTaylor
    • Thread
    • banned help help ban streamate support timeout
    • Replies: 7
    • Forum: Streamate
  14. J

    Account banned after age verification

    Hey! @punker barbie My CB username is: justhorny15 I'm also one of what seems to be many who's account got banned after submitting ID with the new age verification. It happened to me this month, roughly 10 days ago now. It's says that I violated terms of service which I haven't done! I had to...
    • justhorny15
    • Thread
    • age verification chaturbate new age verification system support
    • Replies: 0
    • Forum: Chaturbate
  15. M

    Banned and issue still not resolved

    Long story short: So my account has been banned because of a miscommunication when chatting with a good model friend. I've been talking to her for a while and we always joke to each other. So she asked about my age and I said im not an adult as a joke (ofcourse i am I was just having a laugh). I...
  16. R

    I cannot stream but otherwise im already verifyed

    Hello guys! i hope someone can help me out with this issue :( i really have to work, but got this site message. my current ID is still already active, and did not expired yet, becasue it i will be expired in 2023 May, but otherwise SM, still request me to verify myself again, otherwise i did...
  17. R

    Banned for no reason

    Hello dear support! my account somehow is banned for no reason, and im pretty sure about that i been never violated any rule of the system! i contacted support, but i did not get back any automated response. Maybe is becasue of the i did not used gmail? please help me @punker barbie...
  18. J

    BANNED ACCOUNT NO RESPONSE

    @punker barbie could you please help me my account has been banned. I’ve been with cb for 5 years!!! Thanks for your help Username : jamesleandean
  19. A

    Struggling for a response from CB support

    Hi, I am unable to tip and message, I've contacted support they did reply but they have not resolved the issue. It has now been multiple days since they last replied to me and I am still unable to tip or chat I've seen that maybe you could help me @punker barbie My account name is ajh199999
  20. E

    Refund request issue

    Hi everyone, I seem to have run into an issue where I clicked buy tokens and it automatically charged me for 4050 tokens instead of the amount I had planned to select. I have not used any tokens and need help reversing this. if anyone can help fix this it would be appreciated! I have tried to...
    • echofv
    • Thread
    • chaturbate refund support
    • Replies: 0
    • Forum: Chaturbate
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