What's my ticket Status

[whatsreallymatter]

Hello,
@punker barbie, how long does it take usually to get a response from support? They don't update ticket status so I don't know they have forwarded it to a senior agent, they're working on it or they got it at all or not.
Ticket number: 15511277
Thanks.

 

[punker barbie]

Hello,
@punker barbie, how long does it take usually to get a response from support? They don't update ticket status so I don't know they have forwarded it to a senior agent, they're working on it or they got it at all or not.
Ticket number: 15511277
Thanks.

You should be receiving an update regarding the status on your emails within the next 24 hours.