Identity Owner Locked Out - Manual Review Needed (User: sweetie_natasha)

[Lucky_girlza]

Hi @AmberCutie , I’m looking for advice or a way to reach a human agent at Chaturbate Support.

I am the verified owner of the account 'sweetie_natasha'. My registered email and password were originally set up and managed by a third party (former management), and I can no longer access them.

I need to change my email, password, and 2FA to regain full control of my account. I have tried emailing the Chaturbate support team, but I only receive automated replies telling me to email from the address on file, which is impossible for me to do.

Any tips on how to get past the bot or reach a human agent directly?


Thanks for any help!

 

[Lucky_girlza]

I just received an email from Chaturbate Support.
I have already replied to the email, but I am terrified they will close it thinking I am back in control. I am not.
The person currently logged in is the unauthorized party (my former manager) who just kicked me out of my devices.

Please help me

 

[punker barbie]

I just received an email from Chaturbate Support.
I have already replied to the email, but I am terrified they will close it thinking I am back in control. I am not.
The person currently logged in is the unauthorized party (my former manager) who just kicked me out of my devices.

Please help me

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.

 

[Lucky_girlza]

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.

Hi @punker barbie

I sent a response to Chaturbate Support back all the details they requested, but I haven't heard a word back.

My biggest concern is that I still have a balance in my account, and without any communication, I’m worried if my funds and my account are still secure. I just want to make sure my account is safe. Any help or tips would be greatly appreciated, please help

Thank you so much

 

[punker barbie]

Hi @punker barbie

I sent a response to Chaturbate Support back all the details they requested, but I haven't heard a word back.

My biggest concern is that I still have a balance in my account, and without any communication, I’m worried if my funds and my account are still secure. I just want to make sure my account is safe. Any help or tips would be greatly appreciated, please help

Thank you so much

I have confirmed that the support team has responded to your inquiry. Ticket #25397188