Not received payout...

[Mia_caramel]

I'm requesting the help of @punker barbie

I cashed out August 12th and today, the 22nd of August, is the end of the payment period. This is my first cashout and I'm a little disappointed that it's taking so long to receive a payment. I did a 2nd cashout on August 17th hoping it would push the first one through but both are stuck somewhere. Some people need to pay bills..

Username is mia_caramel and I appreciate any help given here!

 

[wechat521]

me too

 

[punker barbie]

@Mia_caramel Since you have someone else's name listed as your payment receiver and neither of you have a w9 on file, payment will be withheld until you
1. Please--Submit ID for the person who's name is listed as receiving the payment and
2. Please--Submit a w9 form with that person's social security number and other information to CB.

If for some reason the name of the person that will be receiving the payment ever changes, please upload a NEW w9 to validate that name.

You can download the required form at https://www.irs.gov/pub/irs-pdf/fw9.pdf

 

[Mia_caramel]

@Mia_caramel Since you have someone else's name listed as your payment receiver and neither of you have a w9 on file, payment will be withheld until you
1. Please--Submit ID for the person who's name is listed as receiving the payment and
2. Please--Submit a w9 form with that person's social security number and other information to CB.

If for some reason the name of the person that will be receiving the payment ever changes, please upload a NEW w9 to validate that name.

You can download the required form at https://www.irs.gov/pub/irs-pdf/fw9.pdf

Thank you for the response! I'll get it done as soon as I can, however, it would be nice if Chaturbate could include this information into the 'payment methods' section. I received nothing from support indicating I needed to submit a W9 and I have basically wasted all this time, hoping the money would come in.

 

[Mia_caramel]

@punker barbie Also, where do I submit this information? In an email to support?

 

[punker barbie]

Please check that Support@Chaturbate.com is not going into your email SPAM folder. That will help when emails asking for any action from you will be received. You can upload the W9 through your account or email it to Support. Thank you for your help in straightening this out!

 

[Mia_caramel]

Please check that Support@Chaturbate.com is not going into your email SPAM folder. That will help when emails asking for any action from you will be received. You can upload the W9 through your account or email it to Support. Thank you for your help in straightening this out!

@punker barbie Thank you for your help, I've sent my information to chaturbate support and I'm hoping it can be reviewed soon!