CB Payout

[emirLegend]

Hi, I updated my payout information the last week of Feburary.
First, I have not received my last payout. I did not get an automatic email for it.
Second, I tried to email support from my studio email address, and received no reply.

What should I do?

 

[punker barbie]

Please confirm your CB user name or studio CB account name, so I can check with Support on your payment. Thank you..

 

[emirLegend]

Hi, Thanks.

Payment was delayed to verify my social.
This was resolved by sending my updated w9 to support.



I have a side issue, how come support will only reply to my personal email and not the email address associated with the studio names?