Missing Tipper Notes.. since whatever update / code edits were done... last 24 hrs

[My_Opinion]

Missing Tipper Notes.. since whatever update / code edits were done... last 24 hrs

Just wanted to let you know, whatever update / code change you did to the website... completely wiped out all tipper notes for models... theres a box to input things about the model... ie; likes elblows, is cheap etc etc... just things to remember them by... and alot of model friends have said now its completely empty.... anyway to fix this and bring them back? Alot of models upset about it.... thanks

@Charlie_SC

 

[My_Opinion]

Looks like its still not saving tipper notes... erasing them

 

[Charlie_SC]

Hey @My_Opinion
Thank you for brining this to my attention.
Please refer to my PM - I'd like to get some more info from you

 

[Charlie_SC]

I can't seem to PM you
Please contact me via PM

 

[Charlie_SC]

We found the issue and we're already on it!

Thank you to everyone who reported issues to our Support Team

 

[My_Opinion]

Same thing happened, again, it was fixed and now / today ... the notes are all gone, again

We found the issue and we're already on it!

Thank you to everyone who reported issues to our Support Team

 

[Charlie_SC]

We had no other reports of this and all has been working fine on our end.
Please ensure you contact our Support team so we can check your account and investigate further.


How to contact the Stripchat Support team to report technical issues:

• Send a new email from your registered email account to: help@stripchat.com
• OR… Click on the following link: https://support.stripchat.com/hc/en-us/requests/new

 

[My_Opinion]

Looks good, now. Something else i noticed is on the payment area. There are some missing payment dates since the "download invoice" feature was introduced... if you compare tokens made, to the area... there is less tokens on the payment area, now.. some dates are missing

 

[Charlie_SC]

Hey @My_Opinion
I still cannot PM you.
Please contact me to discuss the payment issue above.