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My chaturbate account was banned

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Cam Model
Aug 12, 2018
My account was banned. I got the message about my ID verification because of my expired passport. I provided my new passport. 2 days ago my account was suspended. I contacted support and they gave me a default email to reupload my identification. I did(passport and drivers license - my id is being reissued which will probably take another few months) but now my account was banned.
@punker barbie can you help me get support to tell me why I was suspended and now banned? My fans are waiting for Allforshow93 to stream again :(
Current ticket number is 20290460

Thank you in advance!