Need advice about evidence review and report categories on Stripchat

[Q3zz0]

Hello everyone

I am looking for advice from people who have experience with Stripchat reports and moderation decisions.

I submitted a report and later an appeal, but both were denied. I am not trying to reopen the case here. What I want to understand is how the moderation process works and whether I may have categorized the issue incorrectly.

My evidence consists of a Google Drive folder containing:

• Screenshots.
• Chat conversations.
• A timeline of events.
• PayPal dispute records.
• Additional conversations obtained months later.

Most of this evidence is in Spanish.

My questions are:

1. Does Stripchat moderation actually review external evidence such as Google Drive folders, PDFs, screenshots, and chat records?
2. If the evidence is in Spanish, is it normally reviewed and translated, or should important parts be translated into English?
3. When a case involves off-platform communication, Telegram contact, and external payment discussions, what report category is usually considered the most appropriate?
4. Has anyone successfully had a complex report reviewed when the evidence was spread across multiple files rather than a single screenshot?

I have report IDs available if a Stripchat representative needs them.


Any guidance would be appreciated.