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Unable to convert tokens to cash error

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Jul 15, 2021
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Hey I’ve been on chaturbate for 3-4 months now and I’ve never had this problem before. But anytime I try to convert tokens to cash I get an error message. I’ve already contacted support but they have yet to get back with me. Payouts are soon so I’m very concerned and I’m supposed to pay my rent on Monday. Hopefully I can get my money before then. Anyone able to lmk what’s going on or any help? My user name is xobeccaxo and my request number is 17864596. Please help me figure this out
 
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