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Will SC bring back human support?

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Jul 10, 2026
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I'm about to lose my mind from the new AI support system, they literally admit that the site had a problem, and tell me at the same time I'm not entitled for anything, and that I should just accept a 10% refund of a show that SC mistakenly took from me and delete it due to technical issue.

I didn't even get the chance to watch the show or enjoy what I paid for!
 
I'm about to lose my mind from the new AI support system, they literally admit that the site had a problem, and tell me at the same time I'm not entitled for anything, and that I should just accept a 10% refund of a show that SC mistakenly took from me and delete it due to technical issue.

I didn't even get the chance to watch the show or enjoy what I paid for!
I totally understand your concerns. Even as a model I have had issues with AI falsely identifying a chargeback scam as a real person and failing to detect disgusting behaviors of another model. I have heard of AI acually bannning both viewers and models who are innocent of any wrong doings. I personally think AI should not be used for any buiness, especially online because they can even turn rogue and malicously attack member accounts or even the site itself. A real human should be involved at all times. I dont trust AI for buisness and think it should only be used for entertainment or gaming or harmless fun chats. Buisnesses have taken AI way to far. My phone and internet company has suspended my account three or four different times for non payment when it wasn't true. I paid but they fixed it finnally. Employees were getting fired from their jobs using AI. We do have humans though. I would email the tech team for support because they are real humans. You can also post here and wait for a real human staff member to assist you.
 
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Hello @MeAbc

All reports and investigations are carried out by real people at Stripchat. If someone was banned, it was because of a decision made by a member of our Moderation team. If a report was rejected, you can always appeal it and someone will take a closer look.
 
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Hello @MeAbc

All reports and investigations are carried out by real people at Stripchat. If someone was banned, it was because of a decision made by a member of our Moderation team. If a report was rejected, you can always appeal it and someone will take a closer look.
I report scammers, and people who use recordings as live shows, I swear last year the minute I report them they get banned, now this year even when I provide evidence that the show is stolen from 2020 I get "there's no violation" I've appealed until now all the reports that've submitted, and all were shutdown except one they found the model at wrong and they refunded me my tokens hahaha.
 
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