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Cancelling support membership on banned account

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May 9, 2026
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Hello @punker barbie, I was hoping for some assistance with a situation I had. On April 20th I had two accounts banned. On my first account (Hunkyrhino) I had bought a membership for the first time and got banned only a few minutes after. Confused and not wanting to miss my current livestream, I made a new account (renedagoat) and had done the same thing, only to get banned almost instantly after purchasing another membership. I wasn’t thinking much at the time, but I figured I could get the problem solved with support. But I never got a response back, after searching for a fix I had ended up here. Overall I was just hoping to cancel both subscriptions on both banned accounts, Hunkyrhino and renedagoat. Thank you.
 
Hello @punker barbie, I was hoping for some assistance with a situation I had. On April 20th I had two accounts banned. On my first account (Hunkyrhino) I had bought a membership for the first time and got banned only a few minutes after. Confused and not wanting to miss my current livestream, I made a new account (renedagoat) and had done the same thing, only to get banned almost instantly after purchasing another membership. I wasn’t thinking much at the time, but I figured I could get the problem solved with support. But I never got a response back, after searching for a fix I had ended up here. Overall I was just hoping to cancel both subscriptions on both banned accounts, Hunkyrhino and renedagoat. Thank you.
I have confirmed that the support team has responded to your inquiry. Ticket #25458766
 
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