It isn't so easy....
Maybe the form is easy but look at this we have to send too:
Supporting Documents
Upload all the relevant documents to support your claim against Choice Bank Limited such as-
(a) Identification Documents (e.g. passport, deed polls, business registration and incorporation documents),
(b) Contract between you and Choice Bank Limited (deposit account, loans, service contract),
(c) Copy of Invoices issued to Choice Bank Limited,
(d) Statements of accounts,
(e) Copy of documents showing any collateral held or pledged,
(f) Other written evidence.
Documents are to be authenticated/ notarized. Do not send original documents.
Declaration
The declaration is required in respect of every claim.
Except where the Claimant is a natural person and signs this form personally, confirmation and supporting documents must be provided that the signatory is properly authorized to sign on behalf of the claimant.
OK, I contacted FCP's suppor by Live Chat, asking them abot the contract and other documents to send to the Liquidator, and look at their answer:
Status: Connected
Julian (Listening)
Julian: Hello and welcome to Firstchoice Pay customer care! My name is Julian and I would be happy to assist you! Please bear with me for a few moments while I pull up your information from our system. I will be right with you.
Me: ok
Julian: Hello!
Julian: How may I help you?
Me: I have funds from my firstchoicepay account frozen by Choice Bank, now the Liquidator published the forms to make the claim
Me: and they are telling us to send documents to proove all
Julian: I will be happy to check this for you. Before we proceed, please provide some details for identification.
Julian: Please provide me with your date of birth in the US format (Month/Day/Year).
Me: Supporting Documents
Upload all the relevant documents to support your claim against Choice Bank Limited such as-
(a) Identification Documents (e.g. passport, deed polls, business registration and incorporation documents),
(b) Contract between you and Choice Bank Limited (deposit account, loans, service contract),
(c) Copy of Invoices issued to Choice Bank Limited,
(d) Statements of accounts,
(e) Copy of documents showing any collateral held or pledged,
(f) Other written evidence.
Documents are to be authenticated/ notarized. Do not send original documents.
Me: ……
Julian: who asked you to provide this?
File attachment upload has started.
The file 00 General-Instructions-Claim-Forms.pdf (198.72KB) was received.
File attachment upload has started.
The file 00 Claim-Form-4-Unsecured-Prepaid-Cardholder.pdf (291.77KB) was received.
Julian: I am looking into this for you. One moment please.
Me: the Liquidator Cedric Flowers, named by the Central Bank of Belize
Me:
http://www.choicebanklimitedinliquidation.com/en/wp-content/uploads/2018/08/Public-Notice-Claims.pdf
Julian: Thank you. for holding
Me: thank you
Julian: unfortunately since we no longer work with Choice Bank, you would need to contact them in regards to this form
Me: But they need the contract between Firstchoice pay and me
Me: where is that?
Julian: since we no longer work with choice bank , we would not be able to provide that, if you contact them they will be able to assist you better
Me: they are asking us for this documents
Me: Choice Bank Authority is the Liquidator Cedric Flowers
Me: we need to provide him this documents
Julian: ok, i will transfer this issue to my department and we will see what we can provide
Me: great
Me:
Me: Thank you
Julian: Is there anything else I can help you with?
Me: no
Me: thank you
Julian: You're welcome.
Julian: It was a pleasure helping you. If you have another spare minute I would appreciate you filling the survey as my performance is being valued by it. You will see it when you press the "Disconnect" Button. I'd be more than thankful if you took the time to fill it.
Me: I'll be waiting
So I was searching all the emails with FCP, remember we were payoneer before FCP, then Payoneer created FCP for the adult industry, but we didn't do any contract...
the emails I found say this:
Dear ......
Response 09/14/2017 05:06 AM
Thank you for providing us with the requested documents.
Your account will remain fully functional.
Thank you,
billy
Customer Approval Department
Reference Number: ....
Your Customer ID.....
that is the only thing I found, someone else knows where can we find it?
