A "friend's" account + ID card got banned, mid-summer, because another person streamed in it. Is it worth trying to get at least her ID unbanned?

[Chri1119]

To start, i need to say that I don't know much about the model-side of camming and I am not very familiar with the system of the rule enforcements of CB, but I will try to describe the situation. I mostly want to know if it is worth fighting for the account/ID.

To make the story short, around the point of the ban, the girl I am talking about was working a late-night shift in a "studio" and maybe one month before, a guy that uses the same room with her, streamed from her account, probably by accident. From her side, she probably didn't log off. She told me she got a warning, but she returned after talking with support. Fast forward to a day in July, she posts a story on IG and says it happened again. And her friends + her "boss" tried to communicate with support and take it back. The account ended up getting banned. I don't know if it was a communication error, because her/their English is not the best or maybe whoever tried to help her, might have caused damage, or something else happened in those emails. All I know is that I would even swear that her violation before the full ban, was that another person streamed from her account without an ID , twice.

So... She tried to make a new account and see if her ID is banned, sent an email to support, ... and they told her she was underaged when she first used her ID, which is not true. Is there any chance at least her ID can be unbanned or is this double offense too serious?

(In any case, thanks for the advice)

 

[punker barbie]

To start, i need to say that I don't know much about the model-side of camming and I am not very familiar with the system of the rule enforcements of CB, but I will try to describe the situation. I mostly want to know if it is worth fighting for the account/ID.

To make the story short, around the point of the ban, the girl I am talking about was working a late-night shift in a "studio" and maybe one month before, a guy that uses the same room with her, streamed from her account, probably by accident. From her side, she probably didn't log off. She told me she got a warning, but she returned after talking with support. Fast forward to a day in July, she posts a story on IG and says it happened again. And her friends + her "boss" tried to communicate with support and take it back. The account ended up getting banned. I don't know if it was a communication error, because her/their English is not the best or maybe whoever tried to help her, might have caused damage, or something else happened in those emails. All I know is that I would even swear that her violation before the full ban, was that another person streamed from her account without an ID , twice.

So... She tried to make a new account and see if her ID is banned, sent an email to support, ... and they told her she was underaged when she first used her ID, which is not true. Is there any chance at least her ID can be unbanned or is this double offense too serious?

(In any case, thanks for the advice)

We are unable to discuss account details with anyone except the account holder.

 

[Chri1119]

We are unable to discuss account details with anyone except the account holder.

Then should I tell her to make an account here or is there another way she can contact the right people, to get a better response than "you were underaged when you started caming" ?

 

[punker barbie]

Then should I tell her to make an account here or is there another way she can contact the right people, to get a better response than "you were underaged when you started caming" ?

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[yummybrownfox]

Then should I tell her to make an account here

Yes. And if you actually do listen and get her to join here (instead of make excuses for why she won’t join/post here, like other guys on here do), I will be impressed.

 

[soy_chris]

if she's in a studio, they can simply add the model account as an invited account and then the ID is connected to the account. But its the second time it happened, if they didnt learn from the first time, then they only learn it the hard way. There are plenty of ways to make sure that another person cant connect by mistake, like changing the stream key after each shift. If the studio is stupid enough not to use different user profiles in the computer, its their own fault. In my studio I made different windows profiles for each model so no one can accidentally connect into another account.

- change stream key after each shift
- delete streamkey from obs
- different windows profilees
- add models using the same room to your account as a co-streamer

basic studio 101, one of the 4 options and nothing ever happns....also a studio model should take care on her own about her account safety.

 

[Chri1119]

if she's in a studio, they can simply add the model account as an invited account and then the ID is connected to the account. But its the second time it happened, if they didnt learn from the first time, then they only learn it the hard way. There are plenty of ways to make sure that another person cant connect by mistake, like changing the stream key after each shift. If the studio is stupid enough not to use different user profiles in the computer, its their own fault. In my studio I made different windows profiles for each model so no one can accidentally connect into another account.

- change stream key after each shift
- delete streamkey from obs
- different windows profilees
- add models using the same room to your account as a co-streamer

basic studio 101, one of the 4 options and nothing ever happns....also a studio model should take care on her own about her account safety.

Yes... I am pretty sure that your first point is what happened. She had a late night shift, she probably instantly fell asleep in the room's bed ,the stream key never got changed + the other guy was kind of new.
Also, I appreciate your advice and feedback. I do agree there are some safety issues. I tried to rush her to ask her studio manager to add different profiles, but a user can only do so much. But I still find it too harsh to punish someone who uses camming as a job and has been on a good behaviour. So I do hope emailing CB support again will help.