I didn’t have promo on my new account

[helpmepls]

Hi @punker barbie , I just created new account on cb and I didn’t get a promo period.

I get mail with access to my promo, but I didn’t see it in broadcaster menu.

My nickname is sophia_rosss

 

[SCRIPTA]

...My account is sophya_lifelover...

...My nick is truechatbae...

...My nickname is sophia_rosss...

The promo applies once per identification, not each time you make a new account.

 

[helpmepls]

That is account of my friend, not mine. I literally said new account.

 

[SCRIPTA]

That is account of my friend, not mine. I literally said new account.

No, you literally said what was quoted... 'MY'... if your "friend" needs help, they will have to register here and ask themselves. If you're acting as a studio, then state as much.

 

[helpmepls]

First, I am speaking on behalf of my friend’s account.

Second, I'm telling you that this is not the situation. This is her first account. So see the screenshot. It literally says, “You have access to a Promo Period.”

When you create a new account, this is not sent to you

 

[punker barbie]

Hi @punker barbie , I just created new account on cb and I didn’t get a promo period.

I get mail with access to my promo, but I didn’t see it in broadcaster menu.

My nickname is sophia_rosss

I have confirmed that the support team has responded to your inquiry. Ticket #25381749