ID is not valid. Reason: This person is already age verified.

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Jul 3, 2018
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I got banned for broadcasting because they think i'm underage. When i try to verifying myself with ID and proof they gave me this result which wouldn't make sense because this is my first time doing this. Please help, thanks
 

punker barbie

Chaturbate.com
Industry Representative
Sep 1, 2011
538
633
143
Orange County, Ca
www.Chaturbate.com
I got banned for broadcasting because they think i'm underage. When i try to verifying myself with ID and proof they gave me this result which wouldn't make sense because this is my first time doing this. Please help, thanks
Can you please provide your CB user name so I can check your account with Support, William? ACF forum is not a part of CB, so without your user name for CB, I can't access information concerning your question. Thank you for your help.
 
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Jul 4, 2018
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Can you please provide your CB user name so I can check your account with Support, William? ACF forum is not a part of CB, so without your user name for CB, I can't access information concerning your question. Thank you for your help.
hey hi i got my age verification done 2 days back and today when i was in pvt my id got ban , can you help me @punker barbie ,my user name is switch2you
 
Last edited by a moderator:
Apr 16, 2018
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hello good day, I'm the user: scarlett_shelby

I just sent my documents for age verification, but they ask me for a passport, bear in mind that I am a Colombian citizen and it is from Colombia that I transmit, I sent my Colombian citizenship card certifying that I am legally of age in my country Colombia , please help me to verify that everything is in order. I will be attentive to your answer. help me @punker barbie , please


thank you very much
 

punker barbie

Chaturbate.com
Industry Representative
Sep 1, 2011
538
633
143
Orange County, Ca
www.Chaturbate.com
hello good day, I'm the user: scarlett_shelby

I just sent my documents for age verification, but they ask me for a passport, bear in mind that I am a Colombian citizen and it is from Colombia that I transmit, I sent my Colombian citizenship card certifying that I am legally of age in my country Colombia , please help me to verify that everything is in order. I will be attentive to your answer. help me @punker barbie , please


thank you very much
Hi there! Your account is active now. Happy Chaturbating!
 
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Jul 17, 2018
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Hi there! Your account is active now. Happy Chaturbating!
Hi there! @punker barbie! I aswell am having problems with my account verification. My username is luvlytitsxx and it says I am already age verified. I am also from Colombia and have correctly uploaded my identification card multiple times, I am of legal age. Please help me
 

punker barbie

Chaturbate.com
Industry Representative
Sep 1, 2011
538
633
143
Orange County, Ca
www.Chaturbate.com
Hi there! @punker barbie! I aswell am having problems with my account verification. My username is luvlytitsxx and it says I am already age verified. I am also from Colombia and have correctly uploaded my identification card multiple times, I am of legal age. Please help me
Support tells me that you sent in one email concerning this and they responded that you are verified and not banned.... So please try logging in again. Thank you and happy camming!
 
Jul 28, 2018
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Hello @punker barbie :)

My user name is jasemont88 and I got banned because they think I’m underage as well. Just submitted the documentation requested but was denied due to me blocking out my address and drivers license number. It still shows the information requested (name, DOB, issue/expiration date). Do I need to resubmit w/o edits or is there anything you can do? Thank you!
 

punker barbie

Chaturbate.com
Industry Representative
Sep 1, 2011
538
633
143
Orange County, Ca
www.Chaturbate.com
Hello @punker barbie :)

My user name is jasemont88 and I got banned because they think I’m underage as well. Just submitted the documentation requested but was denied due to me blocking out my address and drivers license number. It still shows the information requested (name, DOB, issue/expiration date). Do I need to resubmit w/o edits or is there anything you can do? Thank you!
Thank you for asking. All IDs must be submitted with no editing for age verification.
 
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Aug 12, 2018
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Hi @punker barbie I tried sending in my ID pictures and I was told my account was already approved which it has not been yet and is also still banned. I tried sending a few emails but have not been answered yet so I thought I'd post here for help.
 
Aug 25, 2018
1
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Hi there! Your account is active now. Happy Chaturbating!
Hey @punker barbie the same thing has happened to me and i receive no email back when i tell then what has happened my account name is bbwgirl1998 and i have submitted photos over and over but it says couldnt verify because my id and age were already verified can you help me please
 

AmberCutie

ACF Owner & Admin. (I don't work for CB.)
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it says couldnt verify because my id and age were already verified
I've said this so many times now, but this has GOT to be an error on CB. It blows my mind that someone could fail verification for already being verified, lol. IT MAKES NO SENSE!
 
Jan 3, 2013
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I've said this so many times now, but this has GOT to be an error on CB. It blows my mind that someone could fail verification for already being verified, lol. IT MAKES NO SENSE!
This happens when someone has been verified on the account, but then another member of staff has looked at the ID and its been determined that the ID is not clear enough so they've asked for re-verification but without taking the old ID off the system.
 

AmberCutie

ACF Owner & Admin. (I don't work for CB.)
Staff member
Cam Model
Mar 1, 2010
23,586
104,307
0
AmberLand (Seattle, WA)
Twitter Username
@amberlynnegirl
MFC Username
AmberCutie
ManyVids URL
https://www.manyvids.com/Profile/1000458969/AmberCutie/
This happens when someone has been verified on the account, but then another member of staff has looked at the ID and its been determined that the ID is not clear enough so they've asked for re-verification but without taking the old ID off the system.
In an ideal world, the notification would say something like "The previously submitted ID was unclear or invalid, please try again" instead of "lulz you're already verified but not really haha!"

I joke but the ultimate point is that this system is broken. :) I'm sure you agree.
 
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Mar 11, 2015
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Shapman88
In an ideal world, the notification would say something like "The previously submitted ID was unclear or invalid, please try again" instead of "lulz you're already verified but not really haha!"

I joke but the ultimate point is that this system is broken. :) I'm sure you agree.
You are not wrong.