I noticed that tokens can linger on studio accounts if a fraud check is carried out against these tokens. Then they can be debited not at midnight, but after a long time, or they will be blocked altogether if it turns out that the tokens were purchased from stolen cards (which the model most often does not even suspect).
By the way, recently a large amount was debited from the account of my studio, about$ 570, after I paid this money to the model. Support wrote that the one who gave the model these tokens actually stole them, which means they need to be reimbursed. But since this money has already been withdrawn and paid to the model, these expenses fell on the studio. I wrote a big letter in support, saying that we, for our part, are ready to contribute to the fight against fraud in any way, but, with all due respect, we cannot be responsible for the payments that the site transfers to us and allows us to withdraw from the platform, and then, in fact, demands back.
Now we monitor all transactions of our studio models and if someone gives a model more than 1000 tokens per broadcast, we write a routine letter to support with a request to check these tokens for fraud. A few days later, the support responds that everything is fine with the tokens and we can feel free to cash them out.
It sounds strange, but this is how we have to work now. Support wrote to us that we are obliged to do this, otherwise we may be charged for such operations or even block the account. Now we suspect every secured member of fraud and write requests to support about the tokens received.
