Hello @punker barbie . I was due to receive a daily payout today, but I received a message from you that the payment is sent, yet there is no signs of any transactions going on into my BTC wallet.
From my past experience, the time that is required for the money to arrive in my wallet after I receive a confirmation that the money is sent is no more than 2 hours and in very rare cases its like 5 hours, but this time I don't even see the transaction pending in my wallet so I am certain there is something wrong going on.
Can you please make sure for me that the transaction is actually sent and the email is not sent by mistake, cause I had several cases like this before where I had to wait weeks in order to have my payment re-processed, cause the support thought I had to wait 3 days.
Username - bubblekush7
From my past experience, the time that is required for the money to arrive in my wallet after I receive a confirmation that the money is sent is no more than 2 hours and in very rare cases its like 5 hours, but this time I don't even see the transaction pending in my wallet so I am certain there is something wrong going on.
Can you please make sure for me that the transaction is actually sent and the email is not sent by mistake, cause I had several cases like this before where I had to wait weeks in order to have my payment re-processed, cause the support thought I had to wait 3 days.
Username - bubblekush7
