Refund Request

[soulhappy2]

I registered a refund request yesterday.Except the ticket number,I haven't gotten anything from the support team.I have not used the tokens.
How long will it take the support to respond and inititate the refund process?
username is duvjkfg
ticket no is 786794
can you help me?
@Charlie_SC

 

[Charlie_SC]

Hello

I can see you have contacted Support and have opened a ticket.
Please note, as your query is in regards to a refund, our team does need some time to investigate the issue before moving on to assist you.

Our Support department is doing their best to help everyone as quickly as possible.

From what I can see, they have already responded to you - please check your emails.

 

[soulhappy2]

Update: I got the money .thanks for the reply @Charlie_SC

 

[Charlie_SC]

Great news!

Glad our Support team was able to assist.