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ID not verified, keeps on being declined. HELP.

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Apr 30, 2019
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Hi guys!
my boyfriend and I have registered on Chaturbate under the username: fitandfreak and wanted to verify our age and account. He is Bulgarian and I am Serbian, we live together in Serbia. We uploaded the pictures of us and IDs and his was approved, while mine - on the other hand - was denied (couple of times) with a note "ID is not valid. Reason: Restricted Region". I tried emailing support but to no awail, I did not get any response.
What does this mean? I was able to choose Serbia as a country and my location, so how can I not be allowed to work on the website and get verified? :(
 
if I'm not mistaken, if you're in another country you have to have a passport to be able to work at chaturbate , just like waiting for an official entity to clear up the doubt
 
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